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Frequently Asked Questions

Why buy from MGactivewear.com ?

We provide elite brands at faster pace to market that are not easily available at prime prices. Dedicated team with passion for fitness knows what we are selling and what our eager customer is looking for.

 

Where does MGactivewear.com gets their product line ?

Management and buying team connects directly with official international brands and manufacturers for purchase. Our product line is fresh either from factories or from original brands warehouse from Europe / US / Austrialia / Taiwan . 

 

What is size guide ?

Each brand has their own sizing chart for men/women which is provided at product page. Furthermore, How to measure information is provided to ensure you get the right size.We request customers to carefully study the size charts and get the right fit.

 

Can I get more information about product before purchasing it ?

Yes, our team is knowledgable in fitness & fashion field and can answer your questions to help you buy. Our Live chat agent is assist you in best to ability possible. If our chat agent is offline , you can still send a message in chat and we will get back to you.

 

Is there post purchase support ?

Yes , if you need help in understanding how to use the product. Please get intouch and will advise you.

 

Where are the washing instructions ?

It is very important to take care when washing the garments. All garments will have washcare labels or written on packaging. If you cant find it ,please get in touch with us and will advise you.

 

Why are there multi currency in website ?

Our website is based in UAE and does service to customers in UAE and GCC countries. The website transactions are done in AED currencies. To assist international buyers know cost in their respective currencies the site provides option to view in thier local currency.

 

How is site navigation ?

The site has very good filter system that allows customes to view products based on Brands , subcategories , and other attributes.

 

Quantity availability ?

Some of the styles are fast runs and with limited quantities in stock. The site displays quantities in stock sizewise so customers can grab what they like before it runs out.

 

Can customers place backorders ?

Currently we didnt activate the backorder in the site. However, if you need some items out of stock then you can reach us by chat and we will note it to include a pc for you in next lot . This is subject to availability at Master Brand stock. Our team will advise you on the process.

 

Can we do product customization ?

If you require bulk orders or end customizations like team names . Get in touch with us via email and we will advise you the process.

 

Can I open business account ?

Yes , if you are a store or gym owner and like our product line for bulk buy. Then connect with us and we will assisit.

Is there an affiliate program ?

Yes, we have an affiliate program for Fitness trainers who want to do personal shopping for their clients . Please get in touch with us for details.